Testimonials

 

Paul Hemphill - Horizons Coaching“Throughout the process Lynn has been highly professional…she has delivered a level of technical expertise that is far above anything I could have achieved.”

Paul Hemphill
Life Coach
Horizons Life Coaching

Lynn has worked with me to completely refresh my Horizons Life Coaching website, making it much more attractive and accessible with a smart new WordPress theme and a new blog area. Even more importantly, she has added a new e-commerce function to the site that has allowed me to open up a whole new area of business that I am very excited about.

Throughout the process Lynn has been highly professional, listening to my needs but adding her own creative ideas whenever appropriate. She has delivered a level of technical expertise that is far above anything I could have achieved if I had been foolish enough to attempt it on my own. In short, her support has been invaluable.

In addition, Lynn’s friendly but calm personality means that she has been great to work with – and always quick to respond if I have had any questions or issues to discuss. Highly recommended!


 

Dianne Campbell - Fit Dog Happy Dog

“Lynn took all the worry away and came up with the answers to all our questions. She gave us advice, designed our logo, and steered us in the right direction at an affordable price.”

Dianne & Rob Campbell
Dog Walking Services
Fit Dog Happy Dog

When we needed a website for our dog walking business we really had no idea where to begin, Lynn at Ready2Assist took all the worry away and came up with the answers to all our questions. She gave us advice, designed our logo, and steered us in the right direction at an affordable price. People who have seen our website are very impressed with the layout and comment on how good it looks and how easy it is to find what they’re looking for. We have no hesitation in recommending Ready2Assist to anyone who needs professional, helpful, and friendly support with their business and web development needs.


 

Kate Shahid Coaching“Lynn was an absolute dream to work with from start to finish. She seemed to know exactly what I needed and wanted from my site, providing expert advice and guidance right through the process.”

Kate Shahid
Coach, Trainer and Facilitator
Kate Shahid Coaching

I was looking for a new and professional website to re-launch my business earlier this year, and I engaged with Lynn following a post on LinkedIn featuring some fantastic client feedback about her work. Lynn was an absolute dream to work with from start to finish. She seemed to know exactly what I needed and wanted from my site, providing expert advice and guidance right through the process.

Lynn is more than just a web designer, she has such a keen eye for detail and included specialist touches in terms of design advice including recommending complementary colour schemes and logos, which in my opinion is what makes a site slick.

Not only knowledgeable, talented, efficient and professional, Lynn is also a super lovely person to boot. Ready2Assist continue to provide my on-going web support and I look forward to continuing to develop our relationship over time. I wouldn’t hesitate to recommend Lynn; she has made a huge difference to my business.


 

Alan Handley Chromsoc“Ready2Assist helped with both the promotion and advertising of the meeting and as testament to the success we exceeded the planned numbers of both delegates and exhibitors for the event…they succeeded in securing all of the conference income within a week of the finish of the event”

Alan J Handley CChem FRSC
Past President, The Chromatographic Society

The Chromatographic Society as part of its 60th Anniversary planned a celebratory conference at the Institution of Electrical Engineers in London. The arrangements and plans for such conference are normally managed through the members of its committee, however knowing the importance of such a meeting it was decided to contract out the provision of conference organisation, administration and support services.

A number of companies were asked to tender for the event and after due consideration the contract was offered to Ready2Assist.

The communication with Lynn from Ready2Assist throughout the process was excellent; any issues were managed with a high degree of commitment, professionalism and timeliness.

Ready2Assist helped with both the promotion and advertising of the meeting and as testament to the success we exceeded the planned numbers of both delegates and exhibitors for the event.

The hotel accommodation and conference dinner were again well organised with many of the overseas speakers complimenting The Society on its organisation of the event.

There were no problems or issues reported by the delegates regarding registration and information on the event and with Ready2Assist managing the communications with both delegates and sponsors, they succeeded in securing all of the conference income within a week of the finish of the event.

I feel the whole process from start to finish was well managed by Ready2Assist. They were very good value for money and easy to deal with and I would have no problem recommending them for future event management.


 

Leigh Arthur - Dragonrat Jewellery“I had been let down by my former website designer, and I was happy to find that Lynn and R2A were everything that they weren’t”

Leigh Arthur
Jewellery Designer
Dragonrat Jewellery

Lynn took on the unenviable task of designing and building an e-commerce website for my online jewellery business, Dragonrat Jewellery. I am at a complete loss when it comes to anything technical, and she has very patiently deciphered what I actually needed from my vague and garbled descriptions, panicked messages and ramblings, and delivered a lovely WordPress website that even I can cope with.

I had been let down by my former website designer, and I was happy to find that Lynn and R2A were everything that they weren’t. I still think she’s mad to have taken me on, but I can’t thank her enough for doing so.


 

Steve Kent - Papillon Translations“Lynn has developed incredible systems that are easy to use and extremely easy to update…it has involved an immense knowledge and commitment to perfection”

Steve Kent
Director
Papillon Translations

Papillon has developed considerably over the last two years and it’s difficult not to associate that development with the brilliant people who have been a consistent part of the day to day. I have trusted Ready2Assist to help with that development. Lynn has always known what is important for Papillon showing a clear understanding of the business, but more importantly has always seen the bigger picture and has proactively advised me. Her ideas add value to our processes and we are able to use our data in a much more productive, efficient manner.

Lynn is responsible for our full translator database which we use every day to assess the right translators and the right language skills. Without it we do not have a business. She has developed incredible systems that are easy to use and extremely easy to update. Like everything that appears easy it has involved an immense knowledge and commitment to perfection, two characteristics that Lynn has in spades. If I hadn’t had the good fortune to have met Lynn my business would not have reached its full potential. If Lynn would let me I’d employ her on a full time basis on the spot! Wonderful stuff Lynn, thank you so much.


 

Lee Ferry - Custom Artwerk“Lynn was on the ball with every aspect of the website build and was an invaluable source of knowledge”

Lee Ferry
Artist
Custom Artwerk

After starting my own business and building my own DIY website, I asked Lynn at Ready2Assist to give it a critical eye regarding its content etc., as well as advise me on the future aspects of how to move ahead with my business. After 18 month of trading and growing thanks to Lynn’s input, I decided it was time to give Ready2Assist another call, this time to totally rebuild the company website so that the business could grow to the next level.

From the outset Lynn was on the ball with every aspect of the website build included hosting, and was an invaluable source of knowledge regarding everything from the design to the functionality of the site. I couldn’t be happier with the finished result.


 

Graham Brewis, Director - Clean Slate“Her professionalism is outstanding and never misses a deadline”

Graham Brewis
Director
Clean Slate

One of my major concerns when thinking about setting up Clean Slate was the administration for the company e.g. customer records, letters, promotion, marketing campaigns and suchlike. I certainly didn’t have the resources to fund a full-time role for someone even if I wanted to do so.

Fortunately I was introduced to Lynn and her business, Ready2Assist. We met up and Lynn outlined the help that she could provide for me, which basically was everything that I didn’t have time to do or would take me an eternity to do myself – and all at a fraction of the cost. Since then although we’ve only met up only a couple of times I have used her services every month now for well over a year. We communicate mainly via email with occasional telephone calls for any clarification.

More recently we’ve been looking at our ‘brand’ and standardising our logo, stationery and the various workbooks that we need to augment our courses. Lynn remains an integral part of this ongoing exercise and quite frankly we would have been lost without her.

Her professionalism is outstanding and never misses a deadline. Lynn has also taken an interest in the work we do at Clean Slate, to such an extent I include her in most of our campaigns, and her own creativity in her contributions is warmly appreciated. If I was to recommend someone starting up a new venture I would suggest they use Ready2Assist as a most valuable source of administrative support.


 

Graeme Mills, Managing Director - GPM Network“A great asset to anyone who values good organisation skills.”

Graeme Mills
Managing Director
GPM Network

Lynn has a rare combination or being very well organised and having the ability to think creatively in solving problems. 

A great asset to anyone who values good organisation skills or who wants a safe pair of hands to look after administration, while they get on with making money.


 

Monica Julian, Counsellor - Lotus Minds“I want everyone to know that this lady is a Virtual Assistant Angel.”

Monica Julian
Counsellor
Lotus Mind

Ready2Assist came to my assistance as if by magic. I was searching for someone to design my web site. I am a Counsellor/Hypnotherapist and wanted to launch myself into private practice. I’m a novice when it comes to technology and design, trying to make myself understood amongst all the website designers was from the beginning a nightmare with all the jargon. The cost was way out of my budget. Then I found Lynn; from the beginning she helped me with everything and more to the point explained all the technical jargon. She proved to be a great asset, she designed my logo too. I want everyone to know that this lady is a Virtual Assistant Angel whom I shall continue to rely upon, as she is a lady of many talents.


 

JohnTuton, Managing Director - Mammoth Sport“With her guidance she injected new life into our Facebook page and increased our social media presence.”

JohnTuton
Managing Director
Mammoth Sport

Lynn was initially recommended to me by a connection in the Marketing sector, to carry out our regular brochure mailouts to our customers. She created a rock solid process to ensure we never missed a new enquiry, and in time followed up with regular email and text marketing. Prior to having Lynn on board we under utilised social media, however with her guidance she injected new life into our Facebook page and increased our social media presence. Once established, this was handed back to allow us to manage in-house. She has also provided copywriting and proofreading services, and has covered my email and phone in my absence. In my experience Lynn can be trusted to perform work to a very high standard, and businesses can rely on her to provide a multitude of office and marketing functions.


 

Derek Wright, Director - Osborne Clinic“Lynn provided an excellent service and delivered the project on time and to budget.”

Derek Wright
Director
Osborne Clinic

We hired Ready2Assist as we needed to update our telephone system and required some support with our IT systems and website. Although Lynn is a Virtual Assistant, she is based in Newcastle and was able to visit the clinic and advise in person. Outsourcing this project was extremely useful as it allowed us to get on with our work, saved us valuable time, and provided the expertise to complement our current staff. Lynn provided an excellent service and delivered the project on time and to budget.


 

Susan Elliott, Instructor - Breeze Driving“Patience of a saint and I would recommend to everyone.”

Susan Elliott
Instructor
Breeze Driving

Lynn did a fantastic job putting together my website. I had been putting off developing my website for a long time as I found the whole idea too daunting. I didn’t know where to start and so Lynn was the perfect person to help. She understood exactly what I wanted and made the process easy. Patience of a saint and I would recommend to everyone. Thanks for everything.


 

Tony Madden, Director - Eco Refrigerant Aluminium Pipe

“Lynn is a pleasure to work with.”

Tony Madden
Director
Eco Facilities Solutions

What works for me is the calm, logical approach that Lynn offers each task. Since starting to work with Lynn she has successfully worked for us on the following items; 
proofreading and correction of our websites in negotiation with Graphic designers and 
Website Development Company – which really proved her IT capabilities, 
development of social media campaigns, initiated, progressed and developing across Twitter and Facebook, formulation of data sources into working spreadsheets for on/offline marketing campaigns, 
negotiated with third parties actively on behalf of our company. 
Lynn is a pleasure to work with, her capabilities are great and I would have no hesitation in recommending her.


 

Bill Marshall: Director - Lamb and Associates “Trustworthy and highly recommended.”

Bill Marshall
Director
Lamb and Associates

We called upon Lynn’s services when we were faced with the prospect of being without office based administrative support. Since we needed someone in-house, Lynn was hired in an HR capacity, to advertise the role, screen CVs, meet up with the most suitable candidates and shortlist for interview. The process was handled swiftly and efficiently, our involvement was minimal, fees were low in comparison to a recruitment agency, and resulted in the provision of a new member of staff who is a perfect fit for our business. Trustworthy and highly recommended.


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